Shipping & Returns

Your order will go through (2) Stages once placed

PROCESSING

After ordering, you will receive a confirmation email. To ensure a smooth ordering process, please be sure all information on the Credit/Debit Card are accurate before completing your order. Once you order is received, no changes can be made. Processing time is between 5-10 business days (excluding weekends and holidays). During this time we are ordering/retrieving your extensions, Inspecting your extensions, and preparing for shipment.

SHIPPING

Once your order has been inspected, your order will be shipped/prepared for delivery. When your order is fulfilled and shipped, a tracking number will be sent to your email provided during checkout. Tracking information will be available up to 24 hours after receiving email. All packages are sent via USPS Priority mail (2-3 business days) unless other shipment options have been requested.

LOCAL PICKUP/DELIVERY

If you are needing a service or “On Hand” products from The Mane Kouture and require local pickup, text (501) 786-6564 to schedule.

RETURNS/REFUNDS

Due to the nature of our products, returns are not accepted. All Sales are Final.